Inbox mode turns your tickets into a familiar three-pane email client. Triage everything assigned to you across every project in one place - read, reply, and move on.
Folders, an email-style ticket list, and a full reading pane - exactly like the mail app you already know.
Switch between a single project or a combined "All projects" view that mixes tickets from everywhere.
Defaults to the work that's yours. Hide done tickets and filter by status to clear your queue fast.
The reading pane is a complete ticket - comment, change status, track time, upload files, and more.
Open Inbox from the sidebar to see every ticket as an email. Folders on the left, a scannable list in the middle, and the full ticket on the right.
Each project is a folder, plus an "All projects" folder that combines everything. Create a new project right from the sidebar without leaving the inbox.
Each ticket is a row showing its reference, title, status, priority, and tags - just like a message preview. Unread tickets show a purple dot and a bold title so new work stands out.
Click any ticket to open it on the right. The reading pane shows the full ticket with tabs for details, files, time registration, activity, and AI - no page reload needed.
Inbox mode opens on the work that's yours and remembers exactly how you like it - on every device.
The inbox starts filtered to tickets assigned to you, so your queue is the first thing you see. Turn it off to browse everything in the project.
Hide completed tickets with one click, or filter the list down to specific statuses like To Do, In Progress, or Review. The "All projects" view handles different workflows per project automatically.
Every filter choice is saved to your account, not just your browser. Open the inbox on your laptop, phone, or another machine and it picks up right where you left off.
The reading pane is the full ticket. Everything you can do on the board, you can do here - without ever leaving the inbox.
Write comments with the full Markdown editor and @mention teammates, edit the description, change status, type, priority, deadline, and estimation - all inline.
Start and stop timers, log manual entries, tick off checklist items, manage assignees, tags, and blockers - the inbox carries the same actions as the board and full ticket page.
Upload attachments, read the full activity log and git history, and use AI tools like ticket translation - organized into clean tabs so the pane stays tidy.
Because "All projects" can mix roles, the inbox always honors your permission level per project - you only see the actions you're allowed to take on each ticket.
Inbox mode is the fastest way to process incoming work across all your projects.
Newly created or updated tickets show as unread with a purple dot and a bold title, so you always know what needs attention.
Open a ticket, reply or change its status, and jump to the next one - all from the keyboard-friendly three-pane layout, no page reloads.
The "All projects" folder pulls work from every project you're a member of into a single list, so nothing slips through the cracks.
Create a free account, open the Inbox from your sidebar, and clear your queue across every project in one place.
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